Privacy Policy

Last Updated: 1 November 2024

This Privacy Policy describes how PlayTogether ("we", "us" or "our"), operated at playtogether.pro, collects, uses, stores and discloses personal information when you visit our website or use our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

PlayTogether is a free-to-play social gaming platform operated by PlayTogether Pty Ltd, ABN 12 345 678 901, with its registered office at Level 4, 123 Collins Street, Melbourne VIC 3000, Australia. If you have any questions about this policy, please contact us at [email protected].

2. Information We Collect

We may collect the following categories of personal information:

2.1 Information You Provide Directly

• Contact form submissions: Your name, email address and the content of your message when you use our contact form.
• Newsletter subscriptions: Your email address when you subscribe to our newsletter.

2.2 Information Collected Automatically

• Usage data: Pages visited, time spent on pages, links clicked and referring URLs.
• Device information: Browser type and version, operating system, screen resolution and device type.
• IP address: Your approximate geographic location (country/city level only).
• Cookies and similar technologies: As described in our Cookie Policy.

2.3 Age Verification

We collect a session-based confirmation that you have declared yourself to be 18 years of age or older. We do not collect or store identity documents for age verification purposes.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you newsletters and updates you have subscribed to (you may unsubscribe at any time).
• To improve our website, games and services based on usage analytics.
• To ensure the security and integrity of our platform.
• To comply with our legal obligations under Australian law.
• To enforce our Terms of Service and age restriction policies.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

4. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: Where you have given us explicit consent (e.g., newsletter subscription, cookie acceptance).
• Legitimate interests: To operate and improve our platform, prevent fraud and ensure security.
• Legal obligation: Where processing is necessary to comply with Australian law.

5. Cookies

We use cookies and similar tracking technologies on playtogether.pro. For detailed information about the cookies we use and how to manage your preferences, please read our Cookie Policy.

6. Sharing Your Information

We do not sell, rent or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

• Service providers: Trusted third-party providers who assist us in operating our website (e.g., hosting, analytics). These providers are bound by confidentiality obligations.
• Legal requirements: If required by law, court order or government authority in Australia.
• Business transfers: In the event of a merger, acquisition or sale of assets, your information may be transferred to the successor entity.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form data is retained for up to 12 months. Newsletter subscriber data is retained until you unsubscribe. Analytics data is retained in aggregated, anonymised form.

8. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal obligations).
• Withdraw consent for processing where consent is the legal basis.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, please contact us at [email protected].

10. Children's Privacy

PlayTogether is strictly an 18+ platform. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites (such as partner venues or responsible gaming resources). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of playtogether.pro after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, PlayTogether Pty Ltd, Level 4, 123 Collins Street, Melbourne VIC 3000, Australia
• Phone: +61 3 9000 1234

We aim to respond to all privacy-related enquiries within 30 days.